The 'Be Outstanding' Masterclass
In association with Care Research
An exclusive home care quality masterclass for leaders and innovators
@ The Crown Spa Hotel, Scarborough
Friday 18 October 2019, 10am – 4pm
What do inspectors notice during CQC home care inspections, which then result in outstanding CQC ratings?
We commissioned national home care quality research to answer that question, so that we could share all the findings with you in our soon to be released report.
The results are so interesting that we’ve decided to host our very own Be Outstanding Masterclass, to discover the key findings from the very people who carried out the research on our behalf, plus to see how these can be implemented with a CIA workshop.
We’re also excited to offer you a Q&A session with Angela Fletcher, ‘Head of Happiness’ at Happy Futures, a CQC rated outstanding provider.
All the above is brought to you in the beautiful Crown Spa Hotel, a 4 star venue with breathtaking sea views in Scarborough, North Yorkshire.
Why not make a weekend of it? Book a discounted room and spa packages directly with the venue. Read on to discover more and book now.
An exciting day discovering outstanding research with leading specialists
An outstanding masterclass workshop from Hilary Spilsbury
Our Lead Care Quality and Safeguarding Practitioner will be running a care quality masterclass workshop.
Care research delivered by Louie Werth
Louie Werth from Care Research will be sharing the key findings of our national home care quality research.
This research has uncovered some interesting statistics and common factors as to what makes a home care organisation outstanding, and we can’t wait to share them with you.
Q&A session with Angela Fletcher
Angela Fletcher the CEO / ‘Head of Happiness’ from Happy Futures will be bringing a Q&A session.
As a CQC rated outstanding provider, she knows what it takes to bring a high level of care.
A free copy of the national care research report
You’ll receive a FREE copy of the national care research report to take home with you.
Together with the key findings delivered by Louie Werth, you’ll have the facts and figures in hand as to what makes and outstanding provider.
Set in the stunning seaside location of Scarborough
This intimate event will be held in the stunning Crown Spa Hotel in Scarborough, North Yorkshire.
Make a weekend of it! We have discounted rooms available, including cocktail lounge and spa packages direct with the venue.
The Crown Spa Hotel
Book accommodation direct with the venue:
01723 357 400
An exclusive event with limited spaces available. Make your booking enquiry before it’s too late
£225+VAT for standard tickets
£199+VAT earlybird discount, if paid before 31 July 2019
£149+VAT for NCQPA members / CIA approved consultants
Complete the details below to book your place/s. We’ll then be in touch to issue an invoice for payment.