Crisis Management & Turnaround Services

Specialist crisis management and turnaround services for care homes, domiciliary home care and supported living services.

Support from sector leading consultants during challenging times.

Crisis management within the care sector can be a challenging time for you and your teams. When resources are limited you’re under even more pressure to develop and deploy and effective plan quickly.

As you know, in this overwhelming environment it’s critical that your plan is strong, compliant and is in the best interest of your service users – but you don’t have to do it alone.

The crisis management and turnaround specialists here at CIA have assisted many care homes, supported living services and domiciliary / home care organisations during difficult periods such as being placed in CQC’s special measures.

Thanks to the experience and specialism in this field, we’ll come up with an effective and proactive plan together. In the short term we’ll look at the key concerns to remove you from CQC’s special measure, with a long term goal of meeting the CQC regulations, but exceeding them to provide best practice and outstanding services.

The crisis management and turnaround services we offer for the care sector can be called upon from registered managers, right through to stakeholders and investors who wish to see their assets being operated in accordance with CQC’s strict requirements and national best practice guidance.

Benefits of effective crisis management from CIA


An experienced manager all the way

It’s a stressful time, so an experienced consultant will be with you throughout the process. If needed, an interim manager can be organised.


Satisfy the CQC & local authorities

Having an effective plan is key to satisfying the CQC and local authority, making sure the service you provide is not breaching regulation.


You're judged on reaction

Once the service is back up to speed, potential service users and their relatives may judge on how well you reacted. It could be the difference between future success or failure.


Consistent & smooth operation

Our interim managers will hit the ground running ensuring your team, service users and their family will benefit from a seamless transition.

Clients have loved our turnaround solutions for the care sector

“They assisted us to manage a large staff group and helped us to maintain the safety and well being of residents at both homes during this time.

Warwickshire County Council’s Strategic Commissioning Business Unit endorse the work that Care Improvement Associates Ltd do and would recommend their services.” 

Warwickshire County Council

“I engaged Samuel and CIA on an turnaround project for a provider with some compliance problems. I found him to be very organised, resourceful and professional.

It was an honour to work with him and learn from him and his team. He has a depth of contacts and relationships with some remarkable professionals. Highly recommended.”

Liam Palmer

Elderly Care Specialist

CIA, a nationwide network of 40+ care quality professionals

Care Improvement Associates has assisted many providers across the UK, from independent care providers to National multi-site organisations.

With a growing number of associates, CIA is best placed to offer you some of the most dedicated care consultants in the country. We understand every project is different, so we can tailor the support and select the most suited expert for your assignment.


Let’s create a proactive
crisis management plan for your organisation…

Give us a few details below and we’ll get one of our expert care consultants to give you a call and discuss crisis management / turnaround services for your care home, domiciliary care agency or other care sector organisation.

Alternatively, give us a call on 01964 769268.

Sign up to the CIA newsletter?

9 + 2 =

We take your privacy seriously and will keep your data safe. Please take a look at our Privacy Policy for further information.